NEW FEATURE REQUEST

4. Engagement (VMS)

Showing 62

Include Event Managers in the scheduled Pre-Shift Reminders that go to volunteers

Having a way for Event Managers to also receive the pre-shift reminders that are automatically going to the volunteers prior to a shift would be extremely helpful in ensuring our event managers are prepared.
7 days ago in 4. Engagement (VMS) 1 Under Consideration

Volunteer Shift Cancellation Confirmation Email Automation

We would like to be able to create an automation that sends an email to confirm that will send when a volunteer cancels their shift. They get a confirmation email when they sign up for a shift so it seems like we should be able to send an automati...
8 days ago in 4. Engagement (VMS) 0 Under Consideration

We want each shift within the opportunity to have different contacts for notifications (sign ups, CXL, etc)

No description provided
9 days ago in 3. Scheduling & Placement (VMS) / 4. Engagement (VMS) 0 Under Consideration

Allow email automations depending on role

When a volunteer signs up for a role, they can then be sent specific information pertaining to that role as both a confirmation of their sign-up and role-specific training.
2 months ago in 4. Engagement (VMS) 0 Under Consideration

Ability to TEXT volunteers not just email

Our volunteers have consistently expressed preference to communicate via text. Emails get buried quickly in inboxes.
8 months ago in 4. Engagement (VMS) 0 Under Consideration

Re-subscribe to Emails

Not all VMS customers allow volunteer access to edit their profile or schedule themselves. When our volunteers unsubscribe from email they don't have access to their account to subscribe again. Many softwares allow them to email in they want to su...
4 months ago in 4. Engagement (VMS) 1 Under Consideration

Email Communications - Open Rates

When we had our old system, Volunteer Local, anytime we sent out a mass email or an individual email we could see whether a volunteer had opened that email. This really helped us because if someone has been on our system for 6 months, but hasn't o...
4 months ago in 4. Engagement (VMS) 0 Under Consideration

Ability to turn off notifications when administrator deletes shift

We create shifts in series for our recurring shifts. When we need to cancel a shift d/t holiday or closure, it notifies the volunteers that the shift has been cancelled. This notification is confusing to volunteers. We have adopted the work-around...
5 months ago in 3. Scheduling & Placement (VMS) / 4. Engagement (VMS) 0 Under Consideration

Request for Administrative Permissions to Reset Volunteer Passwords

Our volunteer program would benefit from having administrative (Manager) permissions to reset or set temporary passwords for our volunteers. Volunteers frequently reach out to our team when they encounter issues accessing the portal while trying t...
6 months ago in 4. Engagement (VMS) 1 Under Consideration

Add volunteer satisfaction survey

It would be so awesome to have a volunteer survey that organizations could use each year and benchmark against each other.
4 months ago in 4. Engagement (VMS) 0 Under Consideration