NEW FEATURE REQUEST

4. Engagement (VMS)

Showing 50

Mobile notifications toggle

Text notifications are sent out to managers when people unsubscribe to their shift and there is no way to turn them off- no mobile notifications toggle. Deleting my personal phone number or turning off all of GO-Live are not workable options. Send...
9 days ago in 4. Engagement (VMS) 0 Under Consideration

Email Communications - Open Rates

When we had our old system, Volunteer Local, anytime we sent out a mass email or an individual email we could see whether a volunteer had opened that email. This really helped us because if someone has been on our system for 6 months, but hasn't o...
23 days ago in 4. Engagement (VMS) 0 Under Consideration

Notification to Admin when volunteers inputs hours

Auto-generated email - Our Volunteer Coordinator would like to receive emails when volunteers input their hours manually, this way, she doesn't need to go back into each account and check if they remembered to input their hours worked. Another way...
25 days ago in 4. Engagement (VMS) 1 Under Consideration

Exclude No-Shows from Post-Shift Automations

Not sending thank you emails to volunteers who do not show up. We are having volunteers try to use their "Thank You for volunteering" emails as confirmation for hours worked (that they didn't actually work).
25 days ago in 4. Engagement (VMS) 0 Under Consideration

Ability to TEXT volunteers not just email

Our volunteers have consistently expressed preference to communicate via text. Emails get buried quickly in inboxes.
5 months ago in 4. Engagement (VMS) 0 Under Consideration

Request for Administrative Permissions to Reset Volunteer Passwords

Our volunteer program would benefit from having administrative (Manager) permissions to reset or set temporary passwords for our volunteers. Volunteers frequently reach out to our team when they encounter issues accessing the portal while trying t...
3 months ago in 4. Engagement (VMS) 0 Under Consideration

Re-subscribe to Emails

Not all VMS customers allow volunteer access to edit their profile or schedule themselves. When our volunteers unsubscribe from email they don't have access to their account to subscribe again. Many softwares allow them to email in they want to su...
14 days ago in 4. Engagement (VMS) 0 Under Consideration

Ability to turn off notifications when administrator deletes shift

We create shifts in series for our recurring shifts. When we need to cancel a shift d/t holiday or closure, it notifies the volunteers that the shift has been cancelled. This notification is confusing to volunteers. We have adopted the work-around...
about 2 months ago in 3. Scheduling & Placement (VMS) / 4. Engagement (VMS) 0 Under Consideration

Add volunteer satisfaction survey

It would be so awesome to have a volunteer survey that organizations could use each year and benchmark against each other.
22 days ago in 4. Engagement (VMS) 0 Under Consideration

RSVP in email

When having a specific function and only wanting to email specific volunteers, having the option to add a RSVP in email.
23 days ago in 4. Engagement (VMS) 0 Under Consideration