NEW FEATURE REQUEST

4. Engagement (VMS)

Showing 54

Allow email automations depending on role

When a volunteer signs up for a role, they can then be sent specific information pertaining to that role as both a confirmation of their sign-up and role-specific training.
3 days ago in 4. Engagement (VMS) 0 Under Consideration

Edit Shift Schedule Email

When a volunteer signs up for shifts then selects "Email me my schedule" the email they get is signed from "Bloomerang Team". For branding purposes and to avoid confusion with volunteers it would be better to be able to have the email signed from ...
10 days ago in 3. Scheduling & Placement (VMS) / 4. Engagement (VMS) 0 Under Consideration

Re-subscribe to Emails

Not all VMS customers allow volunteer access to edit their profile or schedule themselves. When our volunteers unsubscribe from email they don't have access to their account to subscribe again. Many softwares allow them to email in they want to su...
about 1 month ago in 4. Engagement (VMS) 1 Under Consideration

Mobile notifications toggle

Text notifications are sent out to managers when people unsubscribe to their shift and there is no way to turn them off- no mobile notifications toggle. Deleting my personal phone number or turning off all of GO-Live are not workable options. Send...
about 1 month ago in 4. Engagement (VMS) 1 Under Consideration

Email Communications - Open Rates

When we had our old system, Volunteer Local, anytime we sent out a mass email or an individual email we could see whether a volunteer had opened that email. This really helped us because if someone has been on our system for 6 months, but hasn't o...
about 2 months ago in 4. Engagement (VMS) 0 Under Consideration

Request for Administrative Permissions to Reset Volunteer Passwords

Our volunteer program would benefit from having administrative (Manager) permissions to reset or set temporary passwords for our volunteers. Volunteers frequently reach out to our team when they encounter issues accessing the portal while trying t...
4 months ago in 4. Engagement (VMS) 1 Under Consideration

Volunteer Engagement Insights & Source Tracking

One feature we’d find incredibly valuable would be insight analytics into volunteer engagement behaviors. Specifically, we would like to be able to: Track when and how often individual volunteers are checking the opportunity listings Understand wh...
29 days ago in 4. Engagement (VMS) / 7. Reporting & Data Visualization (VMS) 0 Under Consideration

Ability to TEXT volunteers not just email

Our volunteers have consistently expressed preference to communicate via text. Emails get buried quickly in inboxes.
5 months ago in 4. Engagement (VMS) 0 Under Consideration

Exclude No-Shows from Post-Shift Automations

Not sending thank you emails to volunteers who do not show up. We are having volunteers try to use their "Thank You for volunteering" emails as confirmation for hours worked (that they didn't actually work).
about 2 months ago in 4. Engagement (VMS) 0 Under Consideration

Ability to turn off notifications when administrator deletes shift

We create shifts in series for our recurring shifts. When we need to cancel a shift d/t holiday or closure, it notifies the volunteers that the shift has been cancelled. This notification is confusing to volunteers. We have adopted the work-around...
3 months ago in 3. Scheduling & Placement (VMS) / 4. Engagement (VMS) 0 Under Consideration