It would be helpful to get an Export of email stats. The stats that are found in Tracking after you send an email. CTR, Open rate, time sent, day sent, purpose, type, ETC.
We see that you have both Facebook and linkedin, but no Instagram. A lot of our supporters and people (who also offer services) all have Instragram accounts
It would be extremely helpful to have the option of editing volunteer profiles, especially when they enter it differently than we have it set up in the CRM. The inconsistency makes the sync really hard to manage. It would also be helpful to have t...
Sometimes volunteers forget their sign up, use a different email, etc all the things - that lead them to having more than one profile. It would be amazing to be able to merge those!
Sometimes volunteers enter their information incorrectly. It would be helpful to be able to update their information for them on the admin side. This especially would be helpful to those volunteers who are not as tech savvy.
Roster Mode: Search across the Organization Feature
It would be much more efficient and less time-consuming if there were an option to search for volunteers across the organization directly within the opportunity level. Often, when scheduling a volunteer, I realize—after applying the correct filter...
Volunteers have had trouble identifying where to check in on the mobile app. It would be nice if "Check In" had its own tab on the main menu. Also, it is confusing that the check in button is a red X--volunteers think they will delete their shift ...
Organization manager able to edit volunteer profile information
We use the registration form as a volunteer application. Those who sign up to volunteer with us a lot of times are not computer-savvy. To help them get into their account to update their information is very difficult. If they are not able to do th...