I completely echo this request to distinguish ticket purchases from donations. They are distinctly different types of transactions, and we are finding it extremely difficult to get an accurate picture on a donor's lifetime giving as well as their most current donations due to ticket purchases being categorized as donations. It is also misleading when trying to evaluate segments that have never contributed. It does seem like this could be a very simple addition to Bloomerang that would radically improve the experience and data.

I do not see my request merged into this. Here is my request: Merged feature request This idea has been merged into another idea. To comment or vote on this idea, please visit PROD-I-4195 Ticket Purchase Transaction Type for Events.

Do not count a ticket purchase as a donation

Currently, when using Bloomerang, Kindful, or Qgiv for ticket purchases, the transactions are being categorized as donations. This misclassification skews the numbers for first-time donors, which we actively call and track. We recently started using the ticket sale feature for all our events, but this issue has made it impossible to use first-time donor reports or the "Donor Calls" feature on the home screen effectively. Additionally, these transactions are flagged as unacknowledged, but we do not send acknowledgments for ticket purchases.

This seems like it should be a simple fix since ticket purchases are fundamentally different from donations and should be treated as such.