NEW FEATURE REQUEST

Donor Communications

Showing 112

Customize donor survey send time

I would like to be able to set the time since last donation to 2 years so that someone isn't automatically sent an email asking why they no longer support us if they gave 1 year +1 day ago.
about 2 years ago in Engagement Surveys 0 Awaiting Review

Don't add bounced/dropped emails as donor interactions

If an email to a constituent bounces or dropps, then it should NOT be added an interaction. Otherwise we believe that they have been receiving our emails all along. I have to comb through individual bounces and drops to know if they got it or not.
about 2 years ago in Donor Communications / Email 0 Not Prioritized

Change email interests to "opted out" when constituent flags email as spam

We sent an email newsletter and one constituent marked the email as spam. I would like there to be an automatic process that changes a constituent's email preferences to "opted out" when they mark one of our emails as spam.
over 1 year ago in Donor Communications / Email 0 Not Prioritized

Alert when donor gets to a certain level or threshold

It would be nice to know when a donors giving reaches a certain level or threshold, such as $1,000 or $5,000 so I can send them a note.
about 1 year ago in Automation 0 Not Prioritized

Option in tribute notificant letters to show donors' information in a table format

Option in tribute notificant letters to show donors' information in a table format.
10 months ago in Tributes 0 Not Prioritized

Set default social media links to use in emails

It would be nice to be able have the social media account info specified in the Organization Settings used as the default when adding social media icons to an email. We often duplicate previous emails to use as "templates" for a new email, so the ...
almost 3 years ago in Donor Communications / Email 5 Awaiting Review

Allow a household to be selected as a tribute notificant rather than just one constituent.

We would like our memorial letters to be able to be addressed to both members of the household rather than just one.
about 2 years ago in Tributes 1 Not Prioritized

Option to consolidate split payments in tax summaries

Option to consolidate split payments in tax summaries for situations where donors just need payment details and don't want to see details about how each split was designated.
10 months ago in Tax Summaries 0 Not Prioritized

Customize transaction columns in tax summary

I would like to add a column to the tax summary option for our tax letters. I always include 'appeal' on our tax letters so our donors can remember why they gave those donations (specific event, specific restricted fund, etc.). Unfortunately that ...
about 2 years ago in Tax Summaries 0 Not Prioritized

Brand colors for letters

It would be great to be able to use our brand colors in our donor acknowledgement letters. If we could input the hex color code to match our branding in the letter (like we are able to do in the email) that would be wonderful!
over 2 years ago in Donor Communications / Letters 0 Not Prioritized