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Status Not Prioritized
Categories Automation Payments
Created by Guest
Created on Mar 20, 2024

Option to send a single acknowledgement or payment receipt for split transactions

When a split transaction is processed, an email receipt is sent for each split. We have a number of donors who give a monthly recurring gift split between multiple funds, so they receive three emails or more for each donation every month. It would be helpful to include all of the transaction information for the splits in one single receipt. It is annoying for our donors but beyond that, it clogs up their timeline making it harder to get an accurate idea of interactions/touches with the donor.

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