New feature request Subscribe
Status Under Consideration
Categories Mobile App: Bloomerang Volunteer (VMS)
Created by Guest
Created on Jan 19, 2024

RELATED FEATURE REQUESTS

Add "reset password" option to the App

Right now there is not an option for someone to reset their password in the App. We had a volunteer that signed up online and used the "default strong password" that her computer gave her, but did not remember what it was. There is not a place in the Ap to reset the password - and when she tried re-setting online it shows her "not having an account" - even though when I look in the management side she is inputting the exact same password.

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  • Guest
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    |     Feb 4, 2024

    Just throwing this out there that this has been a problem for us still - I think it's occurring when we create a user on our end using their email address - then they get a automated email from us telling them to download the app. But when they download the app - they have no way of re-setting their password - it just gives them an error and they are stuck.


    So they need a way to sign in for the "first time" using the App - even when their profile was created by us (the organization).