31
VOTE
Status
Under Consideration
Categories
Column Data
Reporting
Created by
Guest
Created on
Jan 16, 2024
RELATED FEATURE REQUESTS
I need a way to display all email, phone, or address information with a constituent or household in a report
I use reports to review contact information about a number of constituents and households, and sometimes I either don't know the specific address, email, or phone number or need access to all of the contact information. In those cases, I would like to have a way to display all information for a contact type.
This issue is extremely frustrating and needs fixed. We want to export all email addresses when we pull a constituent/household report for a solicitation or communication. We've spent a lot of time collecting these email addresses, and they exist in our data. I don't understand why we can't access them in a way that assists us in our efforts. I had the experience this weekend of having to pull a list of donors and ticketbuyers that resulted in a distro list of 10,000 constituents. We wanted to email all of them information about an upcoming fundraiser, and my intent was to use their first name to personalize the salutation. I couldn't do that as I had no idea whose email it was going to (eg. Bill is the primary, so Sally wouldn't get the email, so why have it addressed to her?), and I know for a fact we left thousands of email addresses on the table, not being able to market to them because their emails were secondary or tertiary.
agree! I understand there are only two types of emails (home or work) but if a constituent has multiple emails, it will only show the primary and one of one type (one work email).
I totally agree with this requirement. Actually, I came here to add it as well. Would it be very helpful to be able to pull up reports that includes all the phone numbers in a household profile.