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Status In Progress
Created by Guest
Created on Oct 4, 2023
Merged feature request
This idea has been merged into another idea. To comment or vote on this idea, please visit PROD-I-1545 Workflow Automation: Donor Journey Scenarios.

Intuitive Email Marketing Merged

It would be incredibly useful for the email communications to be intuitive. Scenarios include:

  • Having the option to schedule a resend of an email if it hasn't been opened in a set time period (say 3 days).

  • The ability to create sequences and triggers. For instance, Year-End appeal is emailed to a set recipient list and as recipients make an online donation from a link in the email, they are removed from any follow up emails from that sequence. It triggers them to be moved to a different sequence. Likewise, if a recipient doesn't interact with the initial email, they can automatically get a follow up email.