I have to echo these comments....simply being able to edit the recurring donation or even simply easier to find the schedule. Have to agree with the Jan 9th comment. Can not tell you how many times we have had donors create multiple recurring donations and then having to go back and cancel one or more of them because they/staff did not end the original one.
Not being able to easily adjust recurring donor's donation amount is my #1 gripe with Bloomerang! Every year at this time when we want to thank our recurring donors and encourage them to increase their gift by $5-10, we brace for the headache that ensues by having to walk them through starting a new recurring schedule. They all say, "we can do this in one click on (insert any other non-profit)'s site." And every year we think about switching our donor database to someone else. PLEASE make this happen soon.
allow constituents to upgrade, downgrade, update card information for recurring donations by themselves. That feature is available with Donorbox, so it is possible.
Better yet, allow constituents to upgrade, downgrade, update card information for recurring donations by themselves. That feature is available with Donorbox, so it is possible.
I have to echo these comments....simply being able to edit the recurring donation or even simply easier to find the schedule. Have to agree with the Jan 9th comment. Can not tell you how many times we have had donors create multiple recurring donations and then having to go back and cancel one or more of them because they/staff did not end the original one.
This is would make recurring donations so much easier.
Yes, PLEASE. It is so hard to re-capture the donor's information if they want to edit their existing recurring donation. It's a pain for both sides.
Not being able to easily adjust recurring donor's donation amount is my #1 gripe with Bloomerang! Every year at this time when we want to thank our recurring donors and encourage them to increase their gift by $5-10, we brace for the headache that ensues by having to walk them through starting a new recurring schedule. They all say, "we can do this in one click on (insert any other non-profit)'s site." And every year we think about switching our donor database to someone else. PLEASE make this happen soon.
allow constituents to upgrade, downgrade, update card information for recurring donations by themselves. That feature is available with Donorbox, so it is possible.
If this means you can change the recurring amount..Then I am all for this.
Better yet, allow constituents to upgrade, downgrade, update card information for recurring donations by themselves. That feature is available with Donorbox, so it is possible.