RELATED FEATURE REQUESTS
New channels for virtual interactions
We're adding two new channels to interactions and tasks
"Video Call" for 1-1 or small group conversations that happen over Zoom, Meet, or similar video conferencing tools
"Webinar" for 1-to-many conversations you have with constituents like online events and educational engagement.
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BLOOMERANG RESPONSENov 19, 2022
Released 11/18/2022!
I agree this would be really helpful, currently we are having to track zoom calls as 'other' as we want to distinguish them from phone calls, as they are much more than that.
I agree with the other commentor; having Channel and Purpose be customizable by the user would be much more useful, as my organization uses "Other" as a blanket option all the time. I would love to see these fileds be more similar to the Email Interests list, where we can add, edit, and delete options as needed for our organization.
This would be helpful, as virtual meetings have become much more common since COVID. Can you add to the Purpose field too? Things like Grant (or detail like Application Submission, Award Notice, Report, etc), and Tribute Notification would be helpful - we seem to use "Other" a lot. But why do the Channel and Purpose values need to be predefined by Bloomerang? Why can't there be user defined custom values?