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NEW FEATURE REQUEST

Email

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Don't add bounced/dropped emails as donor interactions

If an email to a constituent bounces or dropps, then it should NOT be added an interaction. Otherwise we believe that they have been receiving our emails all along. I have to comb through individual bounces and drops to know if they got it or not.
over 2 years ago in Donor Communications / Email 0 Not Prioritized

Prompt to create a follow-up task from the interaction page

Prompt to create a follow-up task from the interaction page so that you can efficiently set up your next step with a constituent.
about 2 years ago in Donor Communications / Email 1 Not Prioritized

Resolve multiple tasks at once by sending a letter or email

Explore better ways to resolve tasks when sending one-to-many communications through Bloomerang.
about 3 years ago in Donor Communications / Email / Task Management 0 Not Prioritized

Change email interests to "opted out" when constituent flags email as spam

We sent an email newsletter and one constituent marked the email as spam. I would like there to be an automatic process that changes a constituent's email preferences to "opted out" when they mark one of our emails as spam.
almost 2 years ago in Donor Communications / Email 0 Not Prioritized

Assign task to more than one person

We often have times that we need to assign a task to more than one person. This often happens when alerting our team to a grant check that will be coming in (we have two people who input checks) or might need to meet with a major donor. Currently ...
over 2 years ago in Donor Communications / Email / Task Management 0 Not Prioritized

Digital membership card

It would be great if donors could receive a digital membership card in their donation confirmation either with a code, qr code, or barcode that stated their name, level of donation, and expiration date.
almost 3 years ago in Donor Communications / Email 0 Not Prioritized

Email series templates for membership renewal reminders

Email series templates for membership renewal reminders
over 1 year ago in Email 0 Not Prioritized

While sending an Email, donation acknowledgment, automatically send an email or generate a PDF to print if no email address is found.

While sending an Email, donation acknowledgment, automatically send an email or generate a PDF to print if no email address is found. 
almost 2 years ago in Email / Journey Automation 0 Not Prioritized

Unsubscribe Language in Emails

It would be helpful to have a way to change the language in our email footer from Unsubscribe to Opt Out or Manage Communication Preferences. We have some supporters who aren't seeing or emails because they have filters flagging the word Unsubscri...
over 2 years ago in Donor Communications / Email 0 Not Prioritized

Need to be able to control email preview header text

I don't want every email preview header text to start with "make a donation" because our masthead has a donate button. We will have to redesign it. This is a rather aggravating non feature of your email program. In other platforms we use the previ...
over 1 year ago in Email 0 Not Prioritized