Skip to Main Content
NEW FEATURE REQUEST

Donor Communications

Showing 105

Membership-specific interaction purposes

Membership-specific interaction purposes like "Membership Renewal Reminder" so you can precisely track the kinds of interactions you're having with constituents.
11 months ago in Donor Communications / Timeline 0 Not Prioritized

See which letters have unacknowledged gifts

Could the letters show how many are pending or waiting to be processed. You have to go into 8-10 letters just to see if you have any letters to process. It shows what has been processed recently but would be more helpful to see what is in the queue.
over 2 years ago in Donor Communications / Letters 0 Not Prioritized

Drag files

It would be great if we could drag a file to be attached instead of having to "Add File" and then search through my MANY folders!
over 2 years ago in Donor Communications / Email / Timeline 0 Not Prioritized

Allow attachments on tribute records

Adding an attachment section would enable us to attach relevant documents, such as an obituary on a memorial record.
almost 2 years ago in Tributes 0 Not Prioritized

Allow setting of notificant when adding Tribute from a donation

We like that you added the ability to Create New Tribute directly when entering a donation - thanks. But the creation form does NOT include a way to add a notificant for the tribute. Please add that. It is very easy to forget that you need to go b...
about 2 years ago in Transactions / Tributes 0 Not Prioritized

Unsubscribe Language in Emails

It would be helpful to have a way to change the language in our email footer from Unsubscribe to Opt Out or Manage Communication Preferences. We have some supporters who aren't seeing or emails because they have filters flagging the word Unsubscri...
about 2 years ago in Donor Communications / Email 0 Not Prioritized

Add a description field for email interests

Currently the system only allows for a list of email interests with no ability to indicate the meaning. This means that we have no way of offering to the donor a value proposition for receiving that type of email. Without that, many donors opt out...
over 2 years ago in Donor Communications / Email 0 Not Prioritized

Adding a section to track a tributes date of passing

Having a field to track the day someone passed away. This would be very helpful for anniversary letters to families and people who have donated in memory of a family or friend. It would save time when generating letters and reports on tributes who...
over 2 years ago in Tributes 0 Not Prioritized

Need to be able to control email preview header text

I don't want every email preview header text to start with "make a donation" because our masthead has a donate button. We will have to redesign it. This is a rather aggravating non feature of your email program. In other platforms we use the previ...
about 1 year ago in Email 0 Not Prioritized

When searching for a tribute, show if it's in honor or memory

When you search for someone in the tribute section of a donation, if they are already added it needs to show if that person was added for honor or in memory.
over 1 year ago in Tributes 0 Not Prioritized